How DocTrue Is Fixing Hospital Queues in India – One Token at a Time

Long queues. Crowded waiting rooms. Patients leaving without being seen.

This is still the reality in hundreds of clinics and hospitals across India — even in 2025.

But it doesn’t have to be.

At DocTrue, we believe hospitals should be known for care — not chaos. That’s why we built a Queue Management System (QMS) that works beautifully for Indian OPDs, multispecialty hospitals, and clinics.

🎯 What Is DocTrue?

DocTrue is a WhatsApp-powered Queue & Appointment Management Software designed to:

• Reduce patient wait times

• Streamline hospital operations

• Keep queues organized across departments

• Free up your staff from manual work

It works online, offline, and across devices — no apps, no new hardware, no friction.

✅ Key Benefits of DocTrue’s QMS

1. Real-Time Token Allocation
Patients receive digital tokens with live status updates — no shouting names, no waiting in the dark.

2. WhatsApp Alerts for Patients
Patients get automatic messages when their turn is near. They can wait comfortably without crowding the lobby.

3. Multi-Department Sync
DocTrue connects queues across OPD, pharmacy, lab, and billing — ensuring a smooth patient journey.

4. Priority Handling
Emergency cases and senior citizens can be fast-tracked with just one click. No disruptions to the flow.

5. Admin Dashboard
Monitor real-time queue status, average wait times, and staff performance — all in one place.

6. Plug & Play Integration
Already using an HIS or EMR? DocTrue integrates smoothly — no system overhaul needed.

Check out all features of DocTrue here

📈 Real Results from Real Clinics

"After switching to DocTrue, our average OPD wait time dropped from 45 minutes to just 12. Patients are happier and staff are less stressed."
– Dr. Nityanand.

🔧 Built for Indian Healthcare

Unlike generic western tools, DocTrue is built for the Indian ecosystem:

• Works over WhatsApp

• Supports multi-lingual patient flow

• Affordable for small clinics and large hospitals alike

• Onboarding and training in under 2 hours

💡 Why You Should Act Now

The longer you wait, the longer your patients wait.

And in healthcare, time is everything.

With DocTrue, you can go live in under 48 hours and transform your clinic’s experience — for patients, doctors, and your team.

🚀 Book Your Free Demo

Ready to streamline your OPD and cut patient wait times?

👉 Click here to book a free demo and see DocTrue in action.